Valeryia Shymanovich CV - Jobfie

Pragmatic, curious and dynamic professional with a proven record of successful event organisation, growing communities on social medias and improved customer experience. Famous for showing high dedication in development of various projects at a time and impressive organisational skills in changing working environment.

• Cooltra 06-2019 - 05-2020

  Digital Marketing specialist Managing social media community for 4 countries (10 social accounts) Adjusting marketing communications within the channels and partners Creating B2B marketing strategy and lead generation campaigns Managing local content generation (corporate news, digital media campaigns) Organizing and coordinating internal and external events of the company Achievements Increased Instagram community by 65% within 4 month Established B2B web pages for 5 markets Created efficient LinkedIn campaigns which generated 20% of B2B leads Successfully organized corporate presence at exhibitions, service openings

• cooltra 01-2018 - 05-2019

  Customer Care and CX development admin Coaching and supervising customer support team, analyzing CX data Managing company ?s internal and external portfolio, pricing and information Creating and analyzing Salesforce dashboards and reports Supporting IT team in UX improvement projects (webs, app, campaigns) Achievements Improved partnership database and collaborations’ commercial performance Created various essential manuals and performance dashboards Coorganized “1ra Electroquedada” and 1st eCooltra Hackathon Created a new system of Customer Experience evaluation and reporting

• cooltra 09-2016 - 12-2017

  Digital Marketing Assistant Maintained profitable cooperation with important partners and collaborators Implemented visual and system changes on company’s web pages Performed community management, content creation and email marketing Achievements Realized several extra sales projects with success of 20-40% conversion rate Increased online visibility and sales by creation SEO-oriented content Contributed in redesign and restructuring of corporate web

• cooltra 06-2015 - 08-2016

  Sales & Operations representative Showed high rates in customer attendance and operational highlights Reported financial, sales, inventory and other states of three POS Coached and supervised   newcomers and interns Achievements Optimized operation activities and time management in POS Contributed in beating the sales targets by 10-20%

• ServisBytSnab LTD 01-2013 - 10-2014

  Marketing Specialist Planned and organized promotion activities in major POS Organized and coordinated product presentations in HoReCa Trained and tested sales team s about product portfolio Achievements Established three successful Facebook communities for the leading brands Designed numerous company’s POSM ,presentations, invitations, business cards