Technical Support - Customer Service
SITEL S.A., Barcelona (2013-2014)
- Effectively resolved customer issues in English and Greek, providing multichannel support (phone, email, chat).
Operations Technician
NOVASTOCK S.A., Cornellà de Llobregat, Barcelona (2010-2012)
- Coordinated daily operational activities and managed the Back Office department, optimising production process efficiency.
Technical Support - Customer Service
HELLAS S.A. LENOVO, Athens, Greece (2009-2010)
- Provided technical support via phone, email, and chat, addressing customer technical queries and problems.
IT Consultant
MASTER Y QNR S.A., Athens, Greece (2007-2009)
- Offered advice, training, and coaching on IT systems to employees and middle management, improving technology adoption and efficiency within the company.
Purchasing and Personnel Manager
ANTIPOLIS S.A., Athens, Greece (2004-2006)
- Implemented training and motivation plans to increase staff productivity, negotiated with suppliers for competitive prices, and managed inventories to optimise costs.