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Elena
Ciobanu
Experto Evaluador en Turismo
Mujer
Madrid, Madrid, Madrid
Sobre mí
  • TOURISM TECHNICIAN

    HOTEL DIRECTOR Hotel Management, overseeing and running the hotel under the supervisión of the owner. Coordination of all departments. Analysis and problem solving.

    HOSPITALITY TECHNICIAN

    FOOD & BEVERAGE DIRECTOR Maintenance and improvement of the quality of operational procedures and protocols in the company, purchasing, inventory, logistic, suppliers. Updating and enforcing hygiene standards. Team structuring.

    TEACHER

    TOURISM PROFESSOR  Adjunct professor in Tourism. Higher education instructor in protocol,Tourism project development ,group management . Expert in Evaluation and Validation at Tourism Training CANADA                                                                 ECONOMIST with experience in business management : leadership ,recruitment ,financial management ,human resources, marketing ,team management , and large event organization . Operations manager of a hotel focused on fostering company growth and increasing revenue in competitive and highly dinamic environments. A flexibile person who solves problems with a positive attitude. Experienced and professional hospitality technician with excellent leadership skills and a strong track record in teamwork .                                         .              COMPATIBLE POSITIONS.                                           TOURISM: Tourism Mánager, Hotels,  Hospitality, Catering and Cruise Industry,Events Organizer, Quality Coordinator,Human Resources Technician,Financial Accounting,Administration,Logistics, Banking, Finance,Psychopedagogy, Vocational Training 

Otros datos
  • Dispongo de los siguientes permisos
    B
Experiencia laboral
  • RESTAURANT MANAGER Management and Operacional Coordination in the Restaurant Sector
    • GI-GROUP ADDECO Tenerife y Madrid STAFF HOTEL 4* Y 5* Marriott, Melia, Wellington, Iberostar
      10-2021 - Actualmente

    ORGANIZACION of EVENTS - Hall Cofee, Cocktail Buffet, Lounge Bar, Breakfasts Communions, Banquets ,Protocol,  Catering for Celebrations and Meetings...

  • TOURISM TECHNICIAN
    • BALEARIC ISLANDS, IBIZA - SPAIN Hotel Can Bossa y Hotel Ibiza Playa
      04-2019 - 09-2020

    High level of customer service.Experience in modern restaurant service and table service.Receptionist: meeting and greeting all visitors to the office. Overseeing the meeting room bookings. Arranging catering for meetings and events. Managing office supplies.Managing orders and dealing with suppliers.

  • HOUSEKEEPING SUPERVIZOR
    • Hotel Barceló Emperatriz Madrid
      05-2018 - 10-2018

    Supervision and coordinación of housekeeping,common áreas and laundry. Guest relations including VIP arrivals anda Minibar management. Handling lost and found items. Team coordination and staff training. Scheduling and vacation planing. Experience in team management 

Educación y formación
  • HOTEL RECEPTIONIST
    • WorkingForma 1 año Madrid,Spain
      09-2015 - 10-2016
  • PSYCHOPEDAGOGY TOURISM PROTOCOL
    • Universidad de Rumanía 3 años
      10-2009 - 08-2012

    TEACHER 

  • TOURISM MANAGEMENT and MARKETING, HOTEL MANAGEMENT
    • University of Romania 4 años
      09-1999 - 08-2003

    ECONOMIST Degree in Economics 

  • BANKING OFFICER
    • Chamberí of Commerce and Industry , Romania 2 años
      09-1998 - 07-2000

    academic averages 

Idiomas
  • Rumano, Moldavo
    Lengua nativa
  • Español
    Lengua nativa
  • Inglés
    B1
    B1
    B1
    B2
Competencias laborales
  • Competencias comunicativas

    Communication, Leadership, Organization, Negotiation Personnel Management and Training.

  • Competencias relacionadas con el empleo

    Process optimization to maximize efficiency and profitability.Inventory control and cost optimization.            Adaptability, teamwork ,ability to work under pressure.Attention tot detail and customer satisfaction.                  Experience in Resorts and large scale events

Otros datos
  • Dispongo de los siguientes permisos
    B