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Isabel
Martin Morales
Administrative and Sales Support Assistant
Contact
About me

  • Administrative assistant with experience in task organization, database management, and customer service. I handle administrative processes and coordinate activities to support teams and projects. I have skills in digital tools and adapt quickly to new procedures.

    I am interested in developing in structured technical and business environments, contributing organizational skills and effective communication to help the team succeed.

Languages
  • Spanish
    Mother tongue
  • English
    Level: B1
Skills
  • Communication skills
    Customer Service, Effective Communication, and Teamwork
  • Organization and management skills
    Organization and Planning, Task and Deadline Tracking, Internal Coordination, Document Management, Administrative Control, Project Support, and Task Organization and Follow-up
  • Job-related skills
    Customer Information Management, Data Entry in Internal Systems, Administrative Process Tracking, Incident Handling and Resolution, Document Management and Organization, Billing Control and Payment Follow-up, Schedule Coordination and Executive Support, Database Updating, Preparation of Administrative Documentation, Terminal Opening and Closing, Cashiering, Inventory, Database Management, and Goal-Oriented Work
  • IT skills
    Microsoft Office (Advanced Excel, Word, Outlook), Facturaplus, Contaplus, and Nominaplus
Other details
  • I have the following licences
    B
  • I have a vehicle
    Car
Isabel
Martin Morales
Administrative and Sales Support Assistant
Experience
  • Administrative / Telephone Sales Assistant
    • Mundocom S.L.
    I manage customer information. I enter data into internal systems. I follow up on administrative processes. I handle and resolve incidents.
  • Administrative Assistant / Receptionist
    • Gil Cuatro // Arquigen
    I managed and organized documentation. I controlled invoicing and monitored collections. I coordinated the schedule and supported management. I attended to clients and suppliers. I updated databases. I prepared administrative documents.
  • Sales Assistant
    • Sfera Joven S.A.
    I opened and closed the terminal. I assisted customers. I processed payments at the register. I managed inventory.
  • Customer Service and Telemarketing
    • The Phone House | DKV | Santa Lucía | Eurocollege
    I managed databases. I communicated effectively. I worked towards objectives. I organized and tracked tasks.
Training
  • Higher Vocational Training in Executive Assistance
    • I.E.S. Los Remedios, Ubrique (Cádiz)
      09-2025 - In progress
    Currently studying online in Ubrique, Cádiz.
  • International Certification in Project Management
    • Mainjobs
      01-2024 - 12-2024
    Studies completed in 2024 with a duration of 150 hours.
  • Advanced Business Administration Course
    • Tierra para Todos, Cádiz
      01-2023 - 12-2023
    Studies completed in Cádiz in 2023 with a duration of 100 hours.
  • Advanced Excel Course
    • Not specified
      01-2022 - 12-2022
    Studies completed in 2022 with a duration of 30 hours.
  • Administrative Technician Course with Professional Competency Accreditation in Administrative Management Level 2
    • Aula10 Formación, Cádiz
      01-2018 - 12-2018
    Studies completed in Cádiz in 2018 with a duration of 420 hours.
  • University Entrance Exam in Social and Legal Sciences
    • University of Cádiz (UCA)
      01-2016 - 12-2016
    Studies completed in Cádiz in 2016.