Receptionist for a major hotel in Barcelona

Reception job offers in a highly competitive city like Barcelona need to convey dynamism, international outlook, and customer orientation. By structuring languages and technological skills as key requirements, the offer will be much more attractive to qualified profiles.

Here is the enhanced version to highlight the announcement:

Join as a Receptionist at an Iconic Hotel in Barcelona!

Are you passionate about customer service, speak languages, and want to develop your career in an international environment? At Synergie, we are selecting a Receptionist to join the team of a leading hotel located in the city of Barcelona.

We are looking for a resourceful person with a service vocation and excellent communication skills who will become the first impression and ambassador of the guest experience.

What we offer

Contract: Fixed-term intermittent (job stability).

Working hours: Full-time / According to the hotel schedule.

Modality: On-site.

Salary: Competitive range according to collective agreement/merit (€1,000 - €3,000 gross/month).

Your main responsibilities

Check-in & Check-out: Reception and welcoming of guests, managing arrivals/departures, room assignment, and charging for stay and extra services.

Customer Service and Loyalty: Providing information about hotel facilities, local tourist recommendations, and prompt resolution of requests or incidents.

Reservation and Operations Management: Controlling bookings through various channels, managing the telephone switchboard, and performing cash counts/closures.

Internal Coordination: Constant liaison with Housekeeping and Maintenance departments to ensure rooms and common areas are always in top condition.

What are we looking for in you?

Education: University Degree / Diploma (highly valued in Tourism, Hospitality, Philology, or similar).

Experience: Minimum 1 year in hotel reception or high-level customer service positions.

Languages: Demonstrable language proficiency (Fluent English is essential, a second foreign language such as French, German, or Italian is a plus).

Key skills: Experience with hotel management software (PMS), excellent communication skills, and the ability to handle stressful situations effectively.